• Family Support Center Resource Guide
    Family Solutions Center logo

     

Children and Adolescent Services

  • OLV Human Services
    790 Ridge Road, Lackawanna, NY 14218
    716-828-9651

    ENDEAVOR Health Services- includes Adults
    Offices throughout Erie County
    Intake Contact 716-895-6700

    CHILD AND FAMILY SERVICES
    Many offices available throughout Erie County
    Intake 716-842-2750

    BEST SELF
    Central Intake 716-884-0888 

    SPECTRUM Health and Human Services - includes Adults
    Many offices throughout Erie County
    Intake contact info. 716-539-5500

    CATHOLIC CHARITIES - includes Adults
    Offices available throughout Buffalo Area
    Referral contact 716-895-1033
    Helpline - 716-895-1033
    HELP FOR THE HOLIDAYS - call 716-856-4494

    Oishei Children’s Psychiatric Clinic
    1028 Main Street, Buffalo, NY
    Intake #: 716-859-5460
    716-859-5454

    PATH Enrichment Center
    Provide rehabilitative and restorative services for adults and youth (13-18) that are at risk or have been affected by human trafficking.
    999 Delaware Avenue, Buffalo NY
    pathofwny.org (716) 601-5678

    UB Med Psychiatry - 
    4955 North Bailey Ave.Suite 130
    Amherst, NY 14226 Phone: 716.835.1246

     

Senior Services

Local Food Pantry/Clothing Resources

  • 211 WNY.ORG - (888) 696-9211

    wnybcbs.findhelp.com - enter the zip code to find resources within that area

    All Saints Lutheran Church
    Nonperishable food items - contact phone number listed to set up a time for pick up
    6065 South Park Avenue
    Hamburg, NY 14075
    716-818-7411

    Affordable Connectivity Program - Helping Households Connect
    The Affordable Connectivity Program is an FCC program that helps connect families and households struggling to afford internet service.
    Go to AffordableConnectivity.gov - to submit an application or print out a mail-in application.  Contact your preferred participating provider to select a plan and have the discount applied to your account.
    877-384-2575

    Bedding/Beds - Sleep in heavenly peace - https://shpbeds.org/

    Big Tree Wesleyan Church - Corner Cupboard
    6:00 am - 8:00 pm - Immediate need and short-term food staples, cleaning supplies and toiletries.  
    4163 Fairview Pkwy
    Blasdell, NY 14219
    (716) 822-8424

    Blasdell Church of Christ Food Pantry/Soup Kitchen
    Must be 14219 resident
    67 Lake Avenue
    Blasdell, NY 14219
    716-823-5137

    Bread of Life Outreach Center - Food Pantry and Thrift Shop
    Serving the Towns of Aurora, Boston, Colden, Concord and Holland
    8745 Supervisor Ave
    Colden, NY 14033
    (716) 941-3550
     
    Community Closet - Village Engaged 
    February 10 (10:00-2:00), 14 (1:00-4:00), 24 (10:00-2:00) and 28 (1:00-4:00)
    76 Main Street, Hamburg Lower Level - St. James UCC

    Family Help Center - (716)822-0919
    Provide food/clothing/Family Assistance Services
    60 Dingens Street, Buffalo NY

    #feedhamburg Food Pantry
    4150 Sowles Road
    Hamburg, NY 14075
    716-436-8415

    Feedmore of WNY (www.feedmorewny.org)
    Provides home delivery
    100 James E. Casey Drive
    Buffalo, NY 14206
    (716) 822-2002

    FISH of East Aurora, Inc.- Food/Clothing Distribution
    Serving residents of East Aurora, Elma, Holland, Marilla and Wales
    Harry Looman Memorial Building
    East Aurora, NY 14052
    716-652-7272

    Free Diapers for children under 3:  https://www.everybottomcovered.org/  

    Gabe's On The Hill Thrift Shoppe
    Thrift shoppe including furniture, kid's clothing, adult clothing, jewelry, shoes, purses, housewares and more.  
    8745 Supervisor Ave Colden, NY (716) 941-3550

    Good Shepherd Lutheran Church Little Free Food Pantry 
    7627 Boston State Road

    Haircuts (free) at The Genesis Center (2/12/24)
    From 4 pm-6pm
    You MUST call to set up an appointment (716) 822-1901

    14 Holy Helpers Sharing Committee/Delivery Pantry
    14224 Residents only that do not have transportation
    1345 Indian Church Road
    West Seneca, NY 14224
    716-674-3299

    Hope Project of WNY:  https://thehopeprojectowny.org/
    Dignified help for those in need.  Hope provides monthly delivery of hygiene products, cleaning supplies and other items to relieve the financial burden of everyday needs.

    Household items - https://thechapel.com/next-steps/the-potters-hands/

    Mobile Food Pantry Location at Bread of Life Outreach Food Pantry
    For Colden and surrounding areas - Food and Clothing
    8448 Gutekunst Road
    Colden, NY 14033
    716-941-3550

    Nativity of Our Lord Roman Catholic Church
    26 Thorn Avenue
    Orchard Park, NY 14127
    716-662-9339

    Orchard Park Presbyterian
    4369 North Buffalo Road
    Orchard Park, NY 14127
    (716) 662-9348

    Revive Wesleyan Food Pantry
    Serving Southtowns residents
    4999 McKinley Parkway
    Hamburg, NY 14075
    716-649-6335

    Russell J. Salvatore Food Pantry & Outreach - Catholic Charities
    75 Caldwell Place
    Lackawanna, NY 14218
    716-824-4760

    SS. Peter & Paul Parish Outreach/Food Pantry and Clothing
    36 Pine Street
    Hamburg, NY 14075
    716-648-1725

    St. John the Baptist Church
    6895 Boston Cross Road
    Boston, NY 
    (716) 941-3549

    Tabernacle Food Pantry
    3210 Southwestern Blvd.
    Orchard Park, NY 14127
    716-712-1731

    Tax Prep Help at OP Library!
    Select Fridays from 9 am-5pm - By Appointment Only!  Must make $79K or less to qualify.
    visit www.tax.ny.gov/tap/ or call 716-662-9851

    Union Presbyterian Church - Food Pantry
    Soup Kitchen and Food Pantry serves 14219 zip code
    67 Lake Avenue
    Blasdell, NY 14219
    (716) 823-5137

    Village Community Closet - Clothing Pantry:  https://villageengaged.com/village-community-closet

    West Seneca Community Food Pantry
    51 St. David Drive
    West Seneca, NY 14224
    716-574-4411

    Wheels for workers 716:  https://wnyimpactfoundation.com/wheels-for-workers
    Mission is to provide bicycles for WNY people and/or families who wish to work but lack basic transportation.

    Windom Community Church
    3766 Abbott Road
    Orchard Park, NY 14127
    716-649-6261

     

    Pet Food Pantry:

    Pete's Pet Food Pantry
    Episcopal Church of the Good Shepherd
    96 Jewett Parkway
    Buffalo, NY 14214
    (716) 833-1151
     
    St. Matthias Episcopal Church Pet Food Pantry
    374 Main Street
    East Aurora, NY 
    (716) 652-0377

     

     

Grief Support Groups/Resources

  • For further assistance, please contact the Family Solutions Center at 209-8181

     

Hotlines

  • If your life or someone else's is in imminent danger, please call 911

    988 Suicide & Crisis Lifeline: 988
    988 offers 24/7 access to trained counselors who can help people experiencing emotional distress. If you or someone you know needs crisis support, dial 988 at any time.

    Crisis Text Line: Text GOT5 to 741741.
    An anonymous texting service available 24/7. Starting a conversation is easy.

    SAMHSA Disaster Distress Helpline:: 1-800-985-5990
    Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

    Domestic Violence: 1-800-799-SAFE(7233)
    Advocates are available 24/7 to talk to anyone who is experiencing domestic violence, looking for information or questioning unhealthy aspects of their relationship.

Family Support Services

  • Belmont Housing - assists with rental opportunities and housing in general
    belmonthousingwny.org
    2393 Main Street, Buffalo (716) 884-7791

    CAMP GET-A-WAY
    Whole family camp to support children who have emotional, behavioral or mental illness
    https://www.cgaw.org/about-us/

    ERIE COUNTY DEPT. OF SOCIAL SERVICES
    ECDSS - 158 Pearl Street, Bflo., NY 14202
    716-858-8000 (includes SNAP, Medicaid, HEAP

    ERIE COUNTY FAMILY SERVICES TEAM (FST)
    478 Main Street, Bflo., NY 14212 716-858-8349

    ERIE PATH - http://eriepath.erie.gov/
    Erie County's new smartphone app that helps parents and caregivers address the mental and behavioral health challenges faced by children and adolescents.  Also, it includes resources for adult mental and behavioral health services, information about housing, employment, childcare, food pantries, medical care, social services and senior services that can benefit adults and caregivers.

    HEAP - Department of Social Services in Buffalo, NY
    460 Main St #1, Buffalo NY 14202
    (716) 858-7644

    HUB Buffalo (Hispanos Unidoes de Buffalo) 
    Buffalo based non profit organization that provides integrated care and social services to underserved and vulnerable populations/housing assistance
    hubwny.org
    254 Virginia Street
    Buffalo, NY 14201
    (716) 856-7110

    MENTAL HEALTH ASSOC. OF WNY
    1021 Broadway-5th floor, Bflo., NY 14212 716-886-1242

    NEIGHBORHOOD HEALTH CENTER - https://nhcwny.org/
    Inclusive and welcoming healthcare organization.  Cares for whole individual, regardless of insurance status or ability to pay.
    Blasdell Location
    4233 Lake Ave
    Blasdell, NY 14219
    (716) 332-3070



    PARENT NETWORK OF WNY
    1021 Broadway, Buffalo, Ny 14212, 716-332-4170

    CRISIS SERVICES
    24 hr. Adult Help Line 716-834-3131/Kids 716-834-1144
    Addiction Help Line 716-831-7007 Domestic Violence Help Line 716 862-HELP (4357)

    SPECTRUM CARES
    24 hr. Emergency crisis phone and outreach if needed 716-882-HELP (4357)

    ERIE COUNTY PSYCHIATRIC EMERGENCY ROOM (CPEP)
    ECMC 716-898-3465

    HAVEN HOUSE DOMESTIC VIOLENCE SHELTER
    Emergency shelter for children and mothers 716-884-6002

    FAMILY HELP CENTER
    Resources for Food/Clothing and Family Services
    60 Dingens Street, Buffalo NY
    (716) 822-0919

    FAMILY JUSTICE CENTER OF ERIE COUNTY
    716-558-SAFE (7233) or 662-0249 (Orchard Park office)

    FAMILIES CHILD ADV. NETWORK (CAN)
    135 Delaware Ave #307., Bflo., NY 14202 716-884-2599

    VA WNY Suicide Prevention Contact
    Community Engagement and Partnership Program
    Phone:  (716) 262-6541
    Veterans Crisis Line - Dial 988 then Press 1

Crisis Contact Services

  • NYS CHILD ABUSE HOTLINE
    TOLL FREE 1-800-342-3720

    CHILD ADVOCACY CENTER, 556 Franklin St, Bflo., NY 14202
    716-886-5437

    COMPASS HOUSE EMERGENCY SHELTER
    370 Linwood Buffalo, NY, 14209 
    For all youth (ages 12-17)
    24 hr. crisis help line 716-886-0935

    NY Project HOPE - Coping with COVID
    Various locations and online services 
    1-844-863-9314

    Autism Services, Inc. 
    97 Main Street, Hamburg NY 14075
    716-992-0131

    Narins Eating Disorder Center
    2430 North French Road, Suit #130 Amherst 14068
    716-688-5372

     

Adult Treatment Services

  • HORIZONS HEALTH SERVICES
    3345 Southwestern Blvd #100, OP NY 14127 
    716-662-6802

    Many sites in Buffalo, NY, 60 E.Amherst St,Buffalo
    716-831-1800  

     

    Custom Dietetics, PC
    Registered Dietitian Nutritionists - work with individuals and small groups on improving their health through improving their diet.
    2801 Wehrle Dr. Suite 4
    Williamsville, NY 14221
     
    (716) 626-7415

Medical needs, Equipment, Eyecare needs and Dental

  • Harvest House Buffalo - Medical and Dental Care (provides medical and dental care to adults who are uninsured or under-insured/first come-first serve basis - also provides advocacy and insurance enrollment services)
    175 Jefferson Avenue
    Buffalo, NY 14210
    www.harvesthousebuffalo.org
     
    Primary medical care - (716) 856-2400 ext. 220
    Dental Care - (716) 856-2400 ext. 223
     
     
    Lions Club of Orchard Park Contacts:

    (716) 435-8058 (medical equipment)
    (716) 725-4738(medical equipment)  
    (716) 536-0823(medical equipment)  
    (716) 662-9645(medical equipment)  
    716) 662-0540 (eyecare)

Chemical Dependency Services

  • ENDEAVOR Health Services
    Offices throughout Erie County Intake 716-895-6700

    KIDS ESCAPING DRUGS
    920 Harlem Road, W. Seneca., NY 14224 716-827-9462

    TLC Health Network
    7020 Erie Road, Derby, NY 716-947-0316

    PATHWAYS of WNY
    40 Gardenville Parkway W. Suite 100 
    West Seneca, NY 14224 716-862-1330
    716-668-0490

    BEACON CENTER
    295 Main Street, Bflo., NY 716-853-0243

    BRYLIN 
    531 Farber Lakes Dr., Suite 202 Bflo. 14221, NY 716-633-1927

    List of Local Resources
    https://www.rehab.com/new-york/west-seneca