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Crisis Text Line


Crisis Text Line is always available free, 24/7 for anything you’re going through! Just text SCHOOL to 741741 to reach a Crisis Counselor


Crisis Text Line is free, 24/7 crisis support by text message.


When someone is in crisis, they can text HOME to 741741 to connect with a Crisis Counselor who will help them move from a hot moment to cool and calm.


Crisis Counselors are trained volunteers who—with the support of full-time Crisis Text Line staff—use active listening, collaborative problem solving, and safety planning to help texters in their moment of crisis.


So, with everything going on, how are students feeling?

First, some good news: they’re not stressed about school in the ways they have been in the past. Before COVID-19, school used to be the #1 reason 17-and-under texters used to reach out for help, it’s now #4 (behind depression, anxiety, and relationships). This means that students still need support and they need help. However, during this global pandemic, they just need support for different things. 

Students are night owls. The majority of 17-and-under texters are reaching out for help between 8 PM and 4 AM, when their school support systems are not available online. 

The fear is real. 43% of texters under 13 mention fear or experience of harm (verbal, physical, or emotional) from people in their homes.

What day is it again? Right now, 17-and-under texters are reaching out for help at the same rate every day of the week. Pre-COVID, there was a slight decrease in messages over the weekend.